5 Key Business Considerations for Cloud Technologies

5 Key Business Considerations for Cloud Technologies

Any manufacturing companies that haven’t already embraced Cloud Technologies for their information systems should be considering making the switch. Most cloud-based solutions come with a wealth of positive impact for your business, however, it is important that you take into account some additional issues that will emerge as part of your decision making process. You may be considering a new … Read More

Know Your Customers, Industry 4.0 Edition

Know Your Customers - Industry 4.0 Edition

First Published on IndustryWeek blog, Jun 05, 2018 Written by Mountain Point President, Andrew Rieser How you can better use your CRM system to think beyond traditional channels and master the fundamentals of engagement with end-users? Not so long ago, manufacturing was singularly about making things. Manufacturing companies would develop and create a product, hand it off to a series … Read More

Webinar: Revolutionize Channel Sales and Connect Directly with Customers Using E-Commerce

Revolutionize Channel Sales - Manufacturing & Distribution Webinar

We’re excited to work with IndustryWeek and Salesforce to host a free upcoming webinar on practical steps manufacturers can take revolutionize channel sales and move from a product-centered to a customer-focused business model! Date: July 31, 2018 Time: 2 p.m. EDT Duration: 1 hour Event type: live webinar Cost: FREE Description: In the past, many manufacturers have considered themselves “widget makers” with profits coming from selling products through channel … Read More

Manufacturing Processes & Thinking: Beyond the Shop-Floor

Thinking Beyond Shop Floor

In 1972 Theodore Levitt and the Harvard Business Review (HBR) published a piece on Customer Service titled – Production-Line Approach to Service. It’s fascinating to me how nearly 50 years later the same challenges and conversations are still relevant in the Manufacturing and Service industries. I think that technology and the realization that ALL aspects of one’s business needs to have Servitization at the center of every … Read More

Salesforce for Manufacturing & Cloud ERP Systems Propel Digital Transformations

Salesforce-for-Manufacturing-Cloud-ERP-Propels-Digital-Transformation

By Andrew Rieser, President, Mountain Point Salesforce will soon be launching a focused alignment with the manufacturing sector. The move comes just in time to propel Digital Transformation in the Manufacturing Vertical. Salesforce has long been a key player in helping manufacturers better connect with their customers, boost sales, and manage customer service. But what has been missing is a … Read More

Forget Predictions – Here’s One Certainty!

2018-IDC-Manufacturing Predictions

Forget the “Top Ten Predictions for Manufacturing in 2018” lists. Here is one certainty you can count on.   “The hardest sell is convincing someone you’re not what you’ve been for decades… Or convincing them that you have more to offer” – Scott Adams The certainty is that in order to reclaim the position as the global leader, US Manufacturers … Read More

Mountain Point Drives Digital Disruption in Manufacturing

Andrew Rieser - President, Mountain Point

By Laura Williams-Tracy – Contributing Writer, Charlotte Business Journal (Article originally posted on CBJ Website) Manufacturers already understand lean concepts, but they’ve been focused on the shop floor. Andrew Rieser, president of Mountain Point, wants to help manufacturers focus on their end-users to improve profitability. Rieser has a background in government contracting but made a move to help a manufacturer … Read More

Salesforce CPQ – Quote-to-Cash Process Certification Exam

Mountain Point - Billy CPQ

Salesforce CPQ – Learn more about this in-demand certification and how Mountain Point is delivering value in the quote-to-cash processes with our customers. Anyone with experience taking the Salesforce examinations knows that it is not a simple undertaking and those familiar with the Configure Price Quote (CPQ) examination know this to be quite an understatement. The Salesforce CPQ certification is … Read More

There’s no reversing technological progress – Manufacturers need to catch up!

Manufacturers-Need-to-Catch-Up

The economic anxiety over Artificial Intelligence (AI) and the relentless pace of automation is real and shouldn’t be dismissed. A growing challenge Manufacturing organizations continue to face today is how to modernize their dated systems and processes to deliver digital experiences customers and employees rely on in the consumer world. Coming out of Cyber Monday, let’s take a look at … Read More