The Internet of Things (IoT): Supply Chain Management

The Internet of Things (IoT): Supply Chain Leaders Operating in a Digital World An idea that once seemed more plausible in a Steven Spielberg movie is rapidly becoming the future of interconnectivity. The Internet of Things (IoT) is expected to offer advanced connectivity of devices, systems, and services that go beyond machine-to-machine communications and usher in automation in nearly all fields. … Read More

The 5 best Salesforce for Manufacturing presentations from Dreamforce events past

5-Best - Salesforce for Manufacturing Presentations

This year’s Dreamforce conference promises Salesforce’s sharpest focus on manufacturing to date. With hundreds of Salesforce for Manufacturing sessions, presenters, and booths, manufacturers who attend (or follow along online) are sure to gain new ideas and resources. 2018 is the first time Dreamforce has included such a strong emphasis on the manufacturing sector. However, Salesforce has teased its new focus … Read More

Green Screens to Cloud ERP

Green Screen to Cloud ERP

In a past Industry Week article, Tales of an ERP Implementation: Part Two, they talk about the long process and some lessons learned about how Jelly Belly transformed away from their Green Screen to a modern ERP system. The following are some highlights that are spot on with the conversations we are having with our mid-market manufacturing customers and prospective … Read More

How to Handle Big Data, Before It Handles You

Handle Big Data Before It Handles You

First Published on IndustryWeek blog, August 20th, 2018 Written by Mountain Point President, Andrew Rieser When done right Software-as-a-Service systems make data analysis much easier, but getting it right requires deliberate action. Here are some tips. Remember the old days on the job … say, 10 or 15 years ago? Back then, you probably logged into one or two business … Read More

5 Key Business Considerations for Cloud Technologies

5 Key Business Considerations for Cloud Technologies

Any manufacturing companies that haven’t already embraced Cloud Technologies for their information systems should be considering making the switch. Most cloud-based solutions come with a wealth of positive impact for your business, however, it is important that you take into account some additional issues that will emerge as part of your decision making process. You may be considering a new … Read More

Know Your Customers, Industry 4.0 Edition

Know Your Customers - Industry 4.0 Edition

First Published on IndustryWeek blog, Jun 05, 2018 Written by Mountain Point President, Andrew Rieser How you can better use your CRM system to think beyond traditional channels and master the fundamentals of engagement with end-users? Not so long ago, manufacturing was singularly about making things. Manufacturing companies would develop and create a product, hand it off to a series … Read More

Webinar: Revolutionize Channel Sales and Connect Directly with Customers Using E-Commerce

Revolutionize Channel Sales - Manufacturing & Distribution Webinar

We’re excited to work with IndustryWeek and Salesforce to host a free upcoming webinar on practical steps manufacturers can take revolutionize channel sales and move from a product-centered to a customer-focused business model! Date: July 31, 2018 Time: 2 p.m. EDT Duration: 1 hour Event type: live webinar Cost: FREE Description: In the past, many manufacturers have considered themselves “widget makers” with profits coming from selling products through channel … Read More

Manufacturing Processes & Thinking: Beyond the Shop-Floor

Thinking Beyond Shop Floor

In 1972 Theodore Levitt and the Harvard Business Review (HBR) published a piece on Customer Service titled – Production-Line Approach to Service. It’s fascinating to me how nearly 50 years later the same challenges and conversations are still relevant in the Manufacturing and Service industries. I think that technology and the realization that ALL aspects of one’s business needs to have Servitization at the center of every … Read More

Salesforce for Manufacturing & Cloud ERP Systems Propel Digital Transformations

Salesforce-for-Manufacturing-Cloud-ERP-Propels-Digital-Transformation

By Andrew Rieser, President, Mountain Point Salesforce will soon be launching a focused alignment with the manufacturing sector. The move comes just in time to propel Digital Transformation in the Manufacturing Vertical. Salesforce has long been a key player in helping manufacturers better connect with their customers, boost sales, and manage customer service. But what has been missing is a … Read More

Forget Predictions – Here’s One Certainty!

2018-IDC-Manufacturing Predictions

Forget the “Top Ten Predictions for Manufacturing in 2018” lists. Here is one certainty you can count on.   “The hardest sell is convincing someone you’re not what you’ve been for decades… Or convincing them that you have more to offer” – Scott Adams The certainty is that in order to reclaim the position as the global leader, US Manufacturers … Read More