Cloud ERP on the Horizon?

CloudERP-on-the-Horizon

The digital forecast is definitely cloudy, but the likelihood of sun or storms is up to you. Over the past few years, more and more companies have moved to Cloud ERP systems and cloud-based systems of engagement. Monolithic, on-premise legacy ERP systems are sunsetting with unified Marketing, Sales, Service, and ERP platforms moving in. The ever-increasing pace and competitive landscape … Read More

Q&A Friday: Digging into the Rootstock Customer Service Console

Q&A-Rootstock-CustomerService-SearchConsole-for-Matouk

How did Matouk reduce calls to their customer service department by 80% and provide a better customer experience? Using a Customer Service Console! In this episode of our “Q&A Friday” series, we chat with our Principal ERP Consultant, Tony, about how the Rootstock Customer Service Console can help companies cut down on overhead AND improve customer experience. Tony shares a … Read More

How to Handle Big Data, Before It Handles You

Handle Big Data Before It Handles You

First Published on IndustryWeek blog, August 20th, 2018 Written by Mountain Point President, Andrew Rieser When done right Software-as-a-Service systems make data analysis much easier, but getting it right requires deliberate action. Here are some tips. Remember the old days on the job … say, 10 or 15 years ago? Back then, you probably logged into one or two business … Read More