Q&A Friday: Digging into the Rootstock Customer Service Console

Q&A-Rootstock-CustomerService-SearchConsole-for-Matouk

How did Matouk reduce calls to their customer service department by 80% and provide a better customer experience? Using a Customer Service Console! In this episode of our “Q&A Friday” series, we chat with our Principal ERP Consultant, Tony, about how the Rootstock Customer Service Console can help companies cut down on overhead AND improve customer experience. Tony shares a … Read More

Webinar: Revolutionize Channel Sales and Connect Directly with Customers Using E-Commerce

Revolutionize Channel Sales - Manufacturing & Distribution Webinar

We’re excited to work with IndustryWeek and Salesforce to host a free upcoming webinar on practical steps manufacturers can take revolutionize channel sales and move from a product-centered to a customer-focused business model! Date: July 31, 2018 Time: 2 p.m. EDT Duration: 1 hour Event type: live webinar Cost: FREE Description: In the past, many manufacturers have considered themselves “widget makers” with profits coming from selling products through channel … Read More